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Cancellation Policy

CANCELLATIONS / NO SHOWS •Cancellations made within 48 hours before your appointment will be charged 50% of the total service booked, and within 24 hours before your appointment will be charged 100% of the total service booked. •No showing an appointment will result in being charged 100% of the service amount scheduled and no longer able to book with me for any future services. **New clients may be subjected to a non-refundable deposit to book services** LATE POLICY • If you are running late, please let me know as soon as you can. Arriving more than 15 minutes late to your appointment, you will be subjected to your service being cancelled or moved to another date & time, and will be charged a minimum of 80% of the total service. To reschedule I will require a deposit on the desired service booked. REFUNDS •I do not give refunds under any circumstance. I offer a 10 day grace period from your original appointment to contact me with any concerns and will make arrangements to promptly make the appropriate adjustments. My number one priority is to always have clients leave my chair happy with their service and have constructive open communication. •I always want my salon to be a positive and comfortable environment for anyone who walks through my door and that applies to myself as well. With that in mind, if I’m faced with unrealistic expectations or I feel that we are not a good fit, I have the right to refuse service to anyone. **No Pets/ Guests under 18 unless they are receiving a service**